Business Development Executive at Ivee Consulting Limited

Job Description

• As a Business Development Executive at our freight and forwarding company, you will play a crucial role in identifying new business opportunities, expanding our market presence, and fostering strong relationships with clients.
• Reporting directly to the Head of Business Development, you will be responsible for driving growth strategies, acquiring new clients, and enhancing our service offerings. 
• Your primary focus will be to contribute to the company’s success by increasing revenue and market share through strategic initiatives and effective relationship management.

Key Responsibilities
Market Research & Analysis:

• Conduct thorough market research to identify potential business opportunities and trends.
• Analyze competitors and market conditions to develop strategies for gaining a competitive edge.

Lead Generation & Client Acquisition:

• Identify and reach out to potential clients through various channels, including networking, cold calls, and industry events.
• Develop and present proposals to prospective clients, demonstrating the value of our shipping services.

Relationship Management:

• Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention.
• Act as the primary point of contact for key accounts, addressing their needs and concerns promptly.

Strategic Planning:

• Collaborate with the senior management team to develop and implement business development strategies.
• Identify and pursue strategic partnerships and alliances to enhance the company's market presence.

Reporting & Documentation:

• Maintain accurate records of business development activities, client interactions, and sales pipeline.
• Prepare and present regular reports on business development progress and performance metrics.

Sales Support:

• Assist in the development of sales materials and presentations.
• Support the sales team with market insights and lead qualification.

Key Performance Indicators (KPIs)
New Business Acquisition:

• Number of new clients acquired per quarter.
• Revenue generated from new business opportunities.

Client Retention:

• Retention rate of existing clients.
• Client satisfaction and feedback scores.

Lead Conversion Rate:

• Percentage of leads converted into clients.
• Time taken to close new business deals.

Market Penetration:

• Growth in market share within target regions.
• Number of new markets or segments entered.

Revenue Growth:

• Increase in overall revenue and profit margins.
• Achievement of quarterly and annual revenue targets.

Strategic Initiatives:

• Number and success rate of strategic partnerships or alliances established.
• Implementation and impact of new business development strategies.

Qualifications
Education:

• Bachelor's Degree in Business Administration, Marketing, International Trade, Logistics, or a related field. An MBA or advanced degree is a plus.

Experience:

• Minimum of 3 - 5 years of experience in business development or sales, preferably within the shipping, logistics, or transportation industry.
• Proven track record of successful client acquisition and relationship management.

Skills:

• Strong understanding of the shipping and logistics industry.
• Excellent communication, negotiation, and presentation skills.
• Ability to analyze market trends and develop strategic plans.
• Proficiency in CRM software and Microsoft Office Suite.

Attributes:

• Self-motivated with a results-driven approach.
• Strong interpersonal skills with the ability to build and maintain relationships.
• High level of integrity and professionalism.
• Adaptability and ability to work under pressure in a fast-paced environment.

Additional Requirements:

• Willingness to travel as needed for client meetings and industry events.
• Knowledge of relevant regulations and compliance issues in the shipping industry.