Business Development and Property Acquisitions Specialist at IBIC Investment Holdings

Job Role:

• To play a pivotal role in expanding our portfolio of managed properties by identifying and securing partnerships with property owners, bringing their properties under the management of George Residence.
• Securing Partnerships with brands in other industries that can add additional value to our services.

Key Responsibilities:

Business Development & Brand Partnerships:

• Develop a comprehensive understanding of our brand’s values and objectives.
• Establish and maintain a network of industry contacts to leverage potential business opportunities.
• Proactively identify and engage brands in other industries that would enhance our services.
• Represent the company at industry events and networking functions to enhance brand visibility.
• Initiate and cultivate strong relationships with potential partners in various industries.
• Communicate effectively to articulate the value proposition and benefits of a partnership.
• Develop and implement a strategic plan for cross-industry partnerships aligned with overall business objectives.
• Collaborate with internal teams to integrate partnership initiatives seamlessly.
• Analyze market trends and competitor activities to identify opportunities for revenue growth.
• Collaborate with the front office, finance and pricing teams to ensure competitive and profitable pricing structures for partner properties.

Property Partner Management:

• Develop and maintain strong relationships with existing property owners and partners.
• Regularly communicate with partners to understand their needs, address concerns, and ensure a high level of satisfaction.
• Coordinate and conduct partner meetings to discuss performance, upcoming opportunities, and collaboration strategies, ensuring timely communication with the Front Office & Sales Manager regarding the planning, execution, and outcomes of these meetings.

Property Partner Acquisition:

• Identify and engage with potential property owners to expand the company's portfolio.
• Develop a robust pipeline of potential properties through effective lead generation.
• Initiate and nurture relationships with property owners, developers, and real estate professionals.
• Implement effective business development strategies to attract new partners and properties.
• Implement revenue optimization/pricing strategies to maximize the performance of existing partner properties and enhance overall revenue.
• Negotiate and finalize contractual agreements with new property owners.

Property Onboarding:

• Coordinate the onboarding process for new properties to ensure a seamless transition into the George Residence portfolio.
• Collaborate with various departments, including housekeeping, maintenance, and front office, to establish operational protocols for the new property.
• Conduct thorough inspections of new properties to ensure compliance with George Residence's luxury standards.
• Implement quality control measures to address any discrepancies and bring the property up to the desired standard.
• Oversee the inventory setup for each new property, ensuring that all required items and amenities are in place.
• Implement asset management systems to track and maintain inventory levels for efficient operations.
• Manage the documentation process for new property acquisitions, including contracts, permits, and regulatory compliance.
• Collaborate with the Brands and Front Office departments to integrate new properties into the property management system (PMS) and the OTAs, website and other relevant technologies.
• Develop and update SOPs for each new property, outlining operational guidelines and best practices.
• Work with the inventory and procurement team in the setup of new properties.
• Work with the interior design and civil works teams in the setup of new properties.
• Train property staff on George Residence's SOPs to maintain consistency in service quality across all properties.
• Train Front Office and Sales staff on newly onboarded properties and their amenities, location etc.
• Ensure that all operational requirements are met for each property within the George Residence portfolio.
• Collaborate with the marketing team to create promotional materials and strategies for new property launches.
• Implement marketing initiatives to increase visibility and drive bookings for new properties.
• Implement initiatives to enhance the guest experience at new properties, aligning with George Residence's commitment to luxury hospitality.

Cross-Functional Collaboration:

• Work closely with the front office and marketing teams to develop promotional campaigns and marketing materials that attract property owners.
• Collaborate with the operations team to ensure seamless onboarding processes for new properties.
• Collaborate with cross-functional teams, including sales, marketing, and front office, to ensure a cohesive approach to revenue management.

Performance Monitoring:

• Develop and implement KPIs to measure partner performance, revenue generation, and overall business development success.
• Regularly assess and report on key metrics, providing insights and recommendations for improvement.

Training and Development:

• Conduct onboarding sessions for new property owners to ensure they understand company standards and values.
• Conduct onboarding sessions for the Front Office and Sales team on new properties to ensure they understand the details of each property.
• Provide ongoing support and resources to partners to enhance their property's performance.

Data Analysis and Reporting:

• Collate and analyze partner data to identify revenue optimization opportunities.
• Prepare regular reports on partnership performances for management review.
• Provide regular reports and insights on market dynamics, competitor activities, and potential growth areas.

Education:

• Bachelor's degree in Business Administration, Marketing, Hospitality Management, or related field.
• Additional certifications in Business Development or Real Estate are advantageous.

Experience:

• Minimum of 4 years of experience in business development, partnerships, or a related field.
• Proven track record of successfully securing partnerships and managing business relationships.

Other Competencies:

• Strategic thinking and planning.
• Ability to work independently and collaboratively.
• Attention to detail and organizational skills.
• Proficient in data analysis and reporting tools.
• Innovation and creativity in identifying new business opportunities.