Business Development & Administrative Officer at Zercom Systems

Job Summary

• The Business Development Officer is responsible for overseeing the implementation of business development strategies to heighten company profitability.
• Their duties include, identifying business opportunities to pursue and creating business proposals to support their ideas.
• Also, the Administrative officer, supervises and assists senior official in the development of operating procedures; confers with them on matters affecting personnel, policy and other administrative problems; makes complex operational decisions; supervises a number of subordinate staff.

Duties
Business Development and Customer Relationship Duties:

• Being the primary liaison with our clients to ensure their needs are met and exceeded by constantly reaching out to them via phone calls. Client reach out must be done on a monthly basis.
• Looking out for opportunities/ people on LinkedIn
• Presentation of all our products and services to old and prospective clients
• Conducting SLA meeting with our clients monthly, in order to ascertain any issues/ challenges they are facing, brainstorm and/ proffer solutions.
• Working with the Executive Director and sales team to develop a strategy for pursuing additional clients in both existing topic specialties and new issue areas
• Populating and maintaining a pipeline of client leads
• Following up on sales leads by conducting initial outreach
• Working with the CEO to close client sales
• Recognizing opportunities to expand inside sales with existing clients
• Maintaining continuous communication with clients to inform them of progress on our projects and generate follow-on sales
• In charge of daily posting on the company’s social media sites
• Work with the brand to create and implement social media strategies monthly
• Ensure brand consistency in copy through tone, voice, and terminology
• Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
• Oversee day-to-day the planning of our digital marketing campaigns, including web, SEO/SEM, email, social media, display advertising and ensure brand consistency

Office Administration Duties:

• Provide Front desk reception duties for the office which includes handling of all phone calls and manage internal & external customers professionally.
• Prepares correspondence, presentations, email communications, and excel spreadsheets.
• Perform data-entry, documentation, printing and filling duties
• Carry out all bank related transactions.
• Attends all staff meetings as required and take notes.
• Attend to all tax related issues
• Liaise with the facility managers regarding rent, and power
• Provide full admin support to all employees
• Provide personal assistant duties to the MD

Requirements

• Candidates should possess a Bachelor's Degree with a minimum of 2 years experience.