Business Developer Manager – Key Merchant Team at PalmPay

Job Summary

• We are seeking an experienced and resourceful Business Development Manager (BDM) to join our Key Merchant Team.
• The ideal candidate will focus on building, managing, and expanding strategic partnerships across Hotels, Retail, and Oil & Gas sectors.
• This individual must have a strong network and proven track record within these industries, with the ability to identify high-value opportunities, onboard quality merchants, and drive transaction growth.

Key Responsibilities

• Develop and execute strategies to acquire and onboard key merchants in the Hotel, Retail, and Oil & Gas sectors.
• Leverage strong industry relationships to secure high-value partnerships and drive transaction volume.
• Identify new business opportunities and negotiate mutually beneficial agreements with top merchants.
• Collaborate with the Operations, Product, and Support teams to ensure seamless onboarding and service delivery.
• Maintain strong after-sales relationships, ensuring merchant satisfaction and long-term retention.
• Continuously seek innovative ways to add value to merchant accounts through POS solutions, APIs, and tailored financial services.

Requirements

• Bachelor’s Degree in Business Administration, Marketing, Economics, or related field
• 4–5 years proven experience in Business Development / Sales with a strong focus on Hotels, Retail, or Oil & Gas.
• Established network and resources within these industries.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical and problem-solving ability with data-driven decision-making skills.
• Ability to thrive in a fast-paced, target-driven environment.
• Familiarity with payment solutions, merchant services, or fintech products is a strong plus.

Key Competencies

• Industry Knowledge (Hotels, Retail, Oil & Gas)
• Merchant Acquisition & Relationship Management
• Strategic Planning & Execution
• Networking & Partnership Development
• Sales Forecasting & Reporting
• Customer-Centric Mindset
• Compensation & Benefits
• Competitive salary and performance-based incentives
• Health and wellness benefits
• Career growth and professional development opportunities
• Exposure to top-tier clients and industries.