Business and Operations Manager at Sharpshooters Studios Limited

Job Description

• As a primary face of the company, you will collaborate with The Founder and external parties to support the launch and growth of the Companyʼs business plan.
• The Business and Operations Manager provides functional support in a well-organized and timely manner to the Founder and is a primary contact for communications related to Companyʼs offerings, and manages administrative processes related to marketing, business development, order management and outsourcing.

Job Responsibilities
The ideal candidate must be able to show competencies in all five areas of the business.

Operations, Project and Business Management - 30%:

• Oversee and manage on-site and remote team members, consisting of sales, marketing, operational and technical experts
• Develop and execute the annual budget and updates while championing cost savings initiatives;
• Coach, lead and develop subordinates and staff; develop and maintain a succession plan;
• Ensure the completion of tasks by delegating responsibility and expected actions to Managers;
• Complete and participate in performance reviews;
• Ensure production schedules are met and prints are completed as per the company’s standards;
• Approve instructions relating to production operations and ensure strict implementation;
• Responsible for the qualification and maintenance of premises, and equipment;
• Coordinate and participate in special projects as defined by senior management.
• Develop Standard Operating Procedures.

Business Development - 20%:

• Research and build new accounts through strategic calling
• Build lead pipeline through social, email and cold call marketing
• Phone and educate leads on why our solution is right for them
• Take the lead on closing business with assistance from other parties
• Market company's offering and new products via digital and social marketing
• Conduct business proposal presentations to prospective clients.

Customer Relations and Service - 20%:

• Nurture clients throughout the entire life cycle while creating loyalty and promoting advocacy
• Provide prompt, courteous, accurate service to clients &Partners.

Technical Support - 10%:

• Brainstorm, develop and implement new business processes via technical solution
• Provide implementation support in digital systems including websites, content management, e-commerce, social media, analytics, advertising and CRM
• Assist with brainstorming and development of app

Administrative Support - 20%:

• Coordinate business meetings and events
• Audit and process expenses, invoices, and purchase orders
• Track follow ups for various tasks after each meeting
• Develop and carry out an efficient documentation and filing system

Education and Experience

• University Degree in Marketing, Advertising, Communications, Sales, or Business Administration, or equivalent
• Minimum of 3-5 years post NYSC experience in a related or similar role.
• Proven track record in creating and executing successful e-mail marketing, Internet marketing, direct marketing programs, new customer acquisition via variety of online platforms.
• Proficient in the use of Microsoft office suite ie. Excel, Word, Powerpoint
• Knowledge of use of Google Ads, Facebook Ads, Twitter, Instagram, Linkedin, Nairaland, Eventbrite, Nigeria Connect, Facebook Groups etc.
• Excellent written and verbal communication skills with strong attention to detail and proof-reading skills.
• Knowledge of printing procedures and requirements will be an added advantage.
• Ability to absorb new ideas and concepts quickly and to ensure they are clearly communicated to an audience.
• Ability to manage and co-ordinate the end-to-end development process while meeting deadlines and budget requirements.
• Knowledge of Corel Draw, Adobe Photoshop, Adobe Premiere, Microsoft Office, Any CMS, Google Ads / Analytics, Facebook / Insta ads, AWS, HTML/CSS, Any programming languages will be an added advantage.
• Must have valid drivers license.

Salary
N150,000 - N200,000 / Month depending on experience plus commission.