Business Analyst at InfoStrategy Technology

Department: Business Development
Reports to: Head of Operations

Essential Duties and Responsiblites

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis and elicitations.
• Developing system requirement specification and user stories for solutions
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technical team and managerial staff.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

Education Qualifications, Experience, Skills and Competencies

• Minimum of Bachelor's degree in Business Administration or STEM.
• Minimum 3 year experience in similar role
• Professional training certification such as Certified Business Analysis Professional™ (CBAP®) or the Certification of Capability in Business Analysis™ (CCBA®) by the International Institute of Business Analysis (IIBA®), would be a competitive advantage.
• Basic project management skills.
• Effective and interpersonal communication
• Understanding of the Information Technology and Software Development ecosystem
• Business Process Modelling
• Technical documentation and presentation
• Problem solving
• Negotiation and persuasion
• Background knowledge/ experience in the Information Technology industry would be an added advantage.