Business Analyst at erpSOFTapp

Responsibilities

• Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution, and improvement of action plans by providing advice and guidance to others in the application of information and best practices
• Support and align efforts to meet customer and business needs
• Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results
• Stay current with customer needs and strategies, utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings, and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff)
• Lead or participate in multiple projects by completing and updating project documentation, managing project scope, adjusting schedules when necessary, determining daily priorities, ensuring efficient and on-time delivery of project tasks and milestones, following proper escalation paths, and managing customer and supplier relationships
• Provide leadership to team members and peers by collaborating with others, identifying and initiating projects, managing resources, driving the resolution of issues, holding self and team accountable for results, and articulating ideas and viewpoints to senior management, peers, and others
• Identify, create, and facilitate process design changes by conducting business and systems process analysis and design at a complex level, focusing on quality improvement and data management, ensuring data is reliable and valid, developing process improvements or re-engineering and recommending elimination, integrating new systems and processes with existing ones, and partnering with internal and external customers to ensure systems provided meet the long-term business strategies
• Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes, and new responsibilities
• Provide project level analysis, producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan).

Requirement

• Candidates should possess a Bachelor's Degree qualification with 2 - 3 years work experience.