Brand Ambassador at Montaigne Place

Job Summary:

•  Montaigne Place is home to a curated selection of premium beauty, skincare, and fragrance brands. The Brand Ambassador represents one of these brands exclusively within our luxury retail environment. This role requires an individual with poise, elegance, and deep product knowledge who can serve as the face and voice of the assigned brand. The Brand Ambassador is responsible for driving sales revenue, increasing brand visibility, and delivering exceptional customer experiences that align with the brand’s identity and Montaigne Place’s standards.

Key Responsibilities

• Serve as the dedicated representative for the assigned brand, consistently embodying its values and aesthetics.
• Drive sales and ensure revenue targets are met or exceeded for the assigned brand.
• Provide expert-level knowledge and compelling storytelling to educate customers about brand products and their unique benefits.
• Deliver tailored product recommendations and consultations to enhance customer satisfaction and loyalty.
• Ensure the assigned brand’s merchandise is well-stocked, properly displayed, and merchandised according to guidelines.
• Monitor and analyze the brand’s sales trends and customer feedback, providing insights to outlet and brand managers.
• Participate in in-store promotions, brand campaigns, and product launches, coordinating with the outlet and marketing teams.
• Build and maintain relationships with high-value clients, offering personalized follow-up and exceptional service.
• Handle customer concerns and inquiries related to the brand with professionalism and care.
• Act as a role model in grooming, comportment, and service excellence.

Qualifications

• Minimum of HND/BSc in any discipline.
• At least 2 years of experience in luxury retail, beauty, or hospitality.
• Exceptional communication and interpersonal skills.
• Poised, confident, and well-groomed with a warm, professional demeanor.
• Passionate about luxury beauty, skincare, and fragrance.
• Proven ability to meet sales targets and build client relationships.
• Strong product knowledge and the ability to learn quickly.
• Availability to work weekends, holidays, and retail peak hours.

Key Competencies

• Brand Representation & Advocacy
• Sales Target Achievement
• Customer Relationship Management
• Product Knowledge & Training
• Visual Merchandising
• Professionalism & Emotional Intelligence