Branch Sales / Operations Manager at Rossetti Tiles Limited

Job Description

• Generate revenue and profit for the business by marketing all company products and services towards delivering on set revenue targets.
• Grow customer base, sign on new customers and increase business from existing customers.
• Sell entire range of company products to walk-in customers as well as through marketing.
• Manage the operations of the branch.

Detailed Responsibilties

• Identify and visit prospective customers to pitch company products (tiles and other building finishing products) and generate sales revenue (through cold and warm calling).
• Follow up on sales leads from existing or new customers and generate revenue to meet assigned targets.
• Build a sales pipeline to ensure a constant stream of sales.
• Achieve set monthly sales and revenue targets for the branch.
• Create & maintain database of all customer categories - architects, contractors, engineers’ contacts who could benefit from the company’s business.
• Regular marketing visit to building construction sites to liaise with architects, contractors and building engineers.
• Respond and follow up on customer enquiries that originate through phone calls, social media, etc and resolve any customer issues.
• Promptly process all received customer orders following confirmation of order through payment.
• Monitor and thoroughly check all customer orders to ensure accuracy.
• Deliver technical presentations on company products; demonstrating how the products will meet client needs.
• Provide pre-sales technical assistance and product education where and when necessary.
• Generate proposals or tenders according to client’s specifications when required.
• Generate accurate cost calculations to provide customers with quotations.
• Negotiate terms of an agreement with a view to closing sales.
• Create invoices, receipts and delivery notes accurately for every transaction.
• Deliver post-sales services to ensure client satisfaction.
• Prepare and submit periodic sales, calls and marketing reports.
• Track competition product pricing & strategies towards achieving improvements in competitiveness.
• Attend and represent the company at trade shows, conferences and other marketing events;
• Liaise with other members of the office team across stations to meet company objectives.
• Prepare Weekly and Monthly Reports and send as required.
• Manage day to day operations of the branch.

Required Skills and Experience

• HND or University / MSc Degree in any Management or Social Science course 
• 5 - 8 years experience in sales(Experience in the Building materials or Construction or Related industries will be an added advantage).
• Strong interpersonal skills and confident.
• Smart, intelligent, mature and hardworking.
• Ability to think through instructions and improve on same for best possible outcome.
• Ability to express self and speak confidently, including command of English.
• Ability to speak 2 - 3 Nigerian languages would be an added advantage (including Yoruba)
• Candidates should preferably live in the Lekki or Ajah environs.