Branch Performance Monitoring Manager at Deloitte

Job Summary

• The Branch Performance Monitoring Manager will provide support for the development of the performance culture in our chain of stores and support them in enhancing their performance on a daily basis.

Job Duties and Responsibilities
Store Performance Enhancement & Monitoring:

• Design and implement tools to measure and optimize store operations
• Carry out periodic, unscheduled visits and inspections of Outlets, Production Areas and Storage Areas to investigate illegalities or non-compliance
• Check and verify that authorized providers, persons and Outlets are abiding with specific authorization conditions as may be required such as relevant standards of operations applicable to each party.
• Perform spot checks with respect to ongoing projects or directives for improvements in operations and production units
• Create and implement planograms for the different outlets and ensure outlets are maintaining the planograms once implemented
• Evaluate adherence to planogram design or revise planogram where appropriate
• Consult with business development for all new stores to ensure maximum use of space and efficiency
• Organize shelf set up and goods merchandising in new stores
• Train outlet and production leaders on how to execute their duties in line with the BPM assessment metrics
• Ensure appropriate disciplinary measures are carried out on erring outlets each month based on BPM results

Store Opening and Expansion:

• Consult with business development for all new stores to ensure maximum use of space and efficiency
• Organize shelf set up and goods merchandising in new stores

Training, Development & Discipline:

• Train outlet and production leaders on how to execute their duties in line with the BPM assessment metrics
• Ensure appropriate disciplinary measures are carried out on erring outlets each month based on BPM results

Requirements

• Bachelor's Degree in Business Administration
• A certification in operational efficiency will be an added advantage
• 4-6 years of related work experience