Branch Manager at Resource Intermediaries Limited

Job Description

• We are seeking a dynamic and dedicated Branch Manager to lead our care support agency in Ilorin. The ideal candidate will be responsible for overseeing the daily operations of the branch, ensuring high-quality care services, and driving brand awareness in the local community.

Key Responsibilities

• Brand Awareness: Develop and implement strategies to increase the visibility and reputation of the branch within Ibadan.
• Leadership: Manage and motivate a team of care support staff, fostering a positive and productive work environment.
• Training & Development: Quickly learn new processes and effectively train staff to ensure high standards of care and service delivery.
• Client Relations: Build and maintain strong relationships with clients, addressing their needs and concerns promptly.
• Operational Management: Oversee the day-to-day operations of the branch, ensuring compliance with company policies and regulations.
• Performance Monitoring: Track and report on key performance indicators, making data-driven decisions to improve branch performance.

Qualifications

• Bachelor's Degree in Business Administration, or a Health related field.
• Minimum of 3 years’ experience in a managerial role, preferably within the care support or healthcare sector.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to learn quickly and adapt to new challenges.
• Experience in training and developing staff.
• Knowledge of the local market in Ibadan is a plus.

Personal Attributes:

• Empathetic and compassionate, with a genuine desire to help others.
• Proactive and results-oriented.
• Strong organizational and multitasking skills.