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  • Posted: Jan 17, 2022
    Deadline: Not specified
  • Hello and Welcome to Hartleys! The place of choice for a wide variety of fresh meats and produce and other quality groceries.
    Read more about this company


    Branch Manager

    Location: Victoria Island, Lagos

    Job Description

    • Deliver excellent service to ensure high levels of customer satisfaction..
    • Create business strategies to attract new customers, expand store traffic, and enhance profitability.
    • Respond to customer complaints and concerns in a professional manner.
    • Ensure store compliance with health and safety regulations.
    • Develop and arrange promotional material and in-store displays.
    • Prepare detailed reports on buying trends, customer requirements, and profits.
    • Undertake store administration duties such as managing store budgets and updating financial records.
    • Monitor inventory levels and order new items.
    • Set and monitor store’s budget, making every effort to maximize efficiency and profits
    • Maintain current knowledge of market / trends
    • Analyze and predict sales, and sale trends to make informed decisions.


    • Bachelor’s Degree in Business Administration or relevant field preferred.
    • A minimum of 8 years’ experience working in a retail environment (supermarket and stores), ideally in a managerial role.
    • Strong leadership and customer management abilities.
    • Customer service-oriented with in-depth knowledge of basic business management processes.
    • Excellent communication and interpersonal skills.

    Person Specification:

    • Building Collaborative and Healthy Relationships - Amiable enough to easily build productive working relationships with co-worker, external customers and resources whilst valuing people of different backgrounds, cultures and demographics.
    • Communication and Presentation Skills - Expresses ideas clearly and concisely; passing information (written and Orally) to stakeholders appropriately
    • Self - Leadership and Accountability - Ability to take ownership and work with little supervision
    • Strong Analytical skills.

    Method of Application

    Note: Preferred candidates should be resident of Lagos Island, VI, Ikoyi, Falomo, Lekki.

    Interested and qualified? Go to Hartleys Supermarket and Stores on to apply

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