Branch Manager at Eden Solutions and Resources

BRANCH MANAGER

Our client, an online food delivery service company in Abuja requires for immediate employment, the service of a Branch Manager. The Branch Manager will be responsible for maintaining the restaurant’s revenue, profitability and quality goals. Ideal candidate will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Degree in Business Administration or Hospitality Management. Masters Degree is an added advantage.
• Minimum of 4 years experience as a Restaurant Manager, Hospitality Manager or similar role.
• Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
• Working knowledge of general restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Strong interpersonal and communication skills with excellent leaderships skills
• Acute financial management skills (Required)
• Must be IT inclined
• Must know how to use Microsoft Teams and Zoom App
• Can drive automatic cars(Required)
• Demonstrated ability to manage operating costs in accordance with budgets
• Comfortable setting priorities and delegating tasks as needed
• Extremely organized and detail-oriented.

Salary #100,000