Boutique Manager at Fadac Resources

Job Description

• To achieve the annual sales and revenue target.
• To ensure that the 21 service point procedures are adhered to.
• To effectively coordinate the operations and management of the boutique according to the operational guidelines set by the company.
• Accountable for reporting and updating management on boutique sales, customer footfall and profitability activities of the sales team.
• To supervise the sales executive's reporting process and guarantee daily, weekly and Monthly submission of reports.
• To preside over the weekly Monday meeting which will include role play, visual merchandising and product knowledge.
• To revive all major dormant accounts into active buying customers.
• To resuscitate past corporate accounts, government business and sign-up new clients.
• To sell all product category of brands carried by the company in volume for entry level, mid-range and high-end watches.
• To actively develop, recruit new customers and sell into all sales channels B2C, B2B, B2G
• To provide excellent customer relationship management and after sales service.
• To sell out all inventory of ageing products.
• To oversee the activities of the account & inventory officer/office assistant and other staff.
• Lead, mentor and guide the sales team engendering a culture of teamwork, enthusiasm, work ethic and high sales achievement.
• Reports directly to the HOS with dotted line to Executive Director.

Job Requirements

• Bachelor’s Degree in Marketing, Business Administration or related field;
• Professional certifications would be an added advantage;
• Minimum of 10 years progressive sales experience managing team in luxury retail business, selling to High Net-worth Individuals, government agencies/parastatals and corporate organizations;
• Proven experience in affluent banking, private banking or exclusive banking managing HNIs
• Strong work ethic;
• Integrity;
• Team and relationship management ability;
• Good analytical and numerical skill;
• Excellent written and verbal communication skills;
• Good interpersonal skills;
• Proficient use of Microsoft Office Packages.
• Good looking, with attractive personality.