Biomass Sourcing Coordinator, Calabar at Lafarge Cement

SUMMARY

• The Biomass Coordinator is the main point of contact with the customers. 
• Liaise with customers/vendors about Biomass waste, orders and deliveries.
• Responsible to achieve Geocycle target on Biomass sourcing volumes in a region or Customer segment that will be determined from time to time.
• In conjunction with the Sales Administrator execute and organize the Sales and Marketing administration activities in order to achieve customer’s satisfaction with Geocycle services.
• Understand the Sales Process dynamics, set up a survey and identify the main internal & external stakeholders and have a deep knowledge about Customer service best practises. 

MAIN RESPONSIBILITIES

Biomass Coordinator is responsible for the customer/vendor facing activities and to provide rest of the organization with market information.

• Quality, Health & Safety and Environment
  • Reinforce the Quality, Health & Safety and Environmental Procedures
  • Organize periodic audit to control the application of the QHSE process.
• Creation of prospects/customers/vendors and contacts
• Plan and perform visits to customers and vendor as necessary
• Register and follow up opportunities and action plans
• Create customer/vendor offers and initiate price negotiation
• Preparation of the content of the physical AFR Contracts
• Follow up customer/vendor complaints
• Introduce volumes in Planning Tool based on what is obtainable from the market
• Prepare sales reports as a base for weekly transportation planning.
• Search, identify new market and materials opportunities and triggering the AFR Material validation flow where necessary
• Liaise with Sales Administrator to provide Master Data management (Customers, Vendor, Materials)
• Assist in the preparation of commercial offer to Customers/Vendors to be reviewed and discussed with the Geocycle Commercial Manager
• Liaise with logistics department to ensure timely deliveries for customer’s satisfaction with Geocycle services.
• Participate in preparing budget proposals for Geocycle in the country

JOB DIMENSIONS

List of Direct Reports

• Biomass Sourcing Coordinator 

Key Interfaces, Stakeholders and Relationships 

Internal

• Geocycle Commercial Manager 
• Geocycle Sales Administrator 
• Geocyle Logistics/ Operations Coordinators 
• Plant Manager/ Plant AF/ARM Champion         
• Communication Managers. Lobbying, Strategy 
• Business Shared Services - Finance/ Accounting 

External 

• Partner Companies 
• Waste Producers 
• Waste Collection/ Disposal Companies 

PROFILE REQUIRED

Education/ Qualifications

• Agriculture/ Business Management/ Social sciences with sales development proven experience, preferably in service
• > 3 years of experience

Technical competencies

• Social and negotiation skills with the customers or vendors
• Training in the process and steps in CRM tool - Sales force, for the following processes:
  • visit management, opportunity management, action plans, AFR Request
• Basic knowledge in MEA BM Business Partner Master Data Model and training in creation/modification of Customers/Prospects & AFR request in Sales force.
• Training in SAP (AFR Process steps)
• Excellent organizational and multitasking skills

Behavioral competencies

• A team player with high level of dedication
• Ability to work under strict deadlines
• Ability to work in a diverse and multicultural environment and to engage with broad range of internal and external stakeholders
• Excellent communication and influential skills
• High Adaptability and Resilience
• Result oriented
• Analytical Skills
• Strong sense of ethics