Billing & Project Coordinator at Control Risks

As a Project coordinator, you will be part of an established high performing team accountable for coordinating all aspects of business administration associated with the lifecycle of a project. You will be responsible for all aspects of project coordination, business administration and invoicing throughout the lifecycle of client consultancy projects, from initial set-up right through to and including client invoicing.

Task and Responsibilities

• Triage requests in team mailbox and ensure responses completed within SLA.
• Create projects in line with SLA within Microsoft Dynamics 365.
• Check and qualify project data and documentation and resolve inaccuracies or missing information.
• Coordinate and complete regular project lifecycle and administration tasks.
• Undertake regular client invoicing throughout month.
• Upload invoices to client invoicing portals.
• Investigate and resolve invoice queries and raise credit notes.
• Maintain internal stakeholder relationships to ensure efficient exchange of information regarding project data.
• Run WIP reports and prepare for stakeholder meetings.
• Attend and contribute to stakeholder meetings on project status and delivery timescales to aid timely invoicing, ensuring accurate commentary is recorded on project trackers.
• Act as a point of contact for project administration and provide ad-hoc support to project managers and internal delivery teams.
• Collaborate with internal teams including Finance and Business Operations to ensure prompt resolution of project related or invoice queries.
• Assist and contribute to project reporting.

Requirements

• Relevant experience in a similar project coordination or billing specialist role.
• Self-starter, with a proactive approach to workload.
• The ability to work independently with a passion to learn.
• Strong organisational and administrative skills.
• Confident communicator, verbally and in writing, with a variety of stakeholders
• Client focused with the ability to resolve queries efficiently.
• Experience in a high-volume transactional role.
• The ability to handle multiple priorities with a structured approach.
• Exhibit a high degree of professionalism and resilience.
• Strong IT skills and experience of MS Dynamics 365 or similar ERP preferred.
• Excellent level of accuracy and attention to detail.