Bid & Proposal Specialist at Infinion Technologies

About the Role

• We are seeking a detail-oriented, highly organized Bid & Proposal Specialist to take ownership of the full bidding lifecycle across enterprise, government, and Microsoft-partner-driven opportunities.
• This role is critical to driving our revenue growth and positioning us competitively in the market.
• The successful candidate will work closely with cross-functional teams (Sales, Product, Legal, Finance, and People teams) to identify, prepare, submit, and track high-quality bids, tenders, and proposals that align with our solutions and strategic direction.

Key Responsibilities
Bid Management & Ownership:

• Own the end-to-end bid and proposal process: opportunity identification, response planning, documentation, submission, and post-bid review.
• Maintain a centralized bid tracker and ensure all bids are submitted on time and in compliance with client requirements.
• Lead internal kick-off sessions to align stakeholders on bid strategy, responsibilities, and timelines.

Collaboration & Coordination:

• Coordinate inputs from Sales, Product, Legal, Finance, HR, and Technology teams.
• Liaise with Microsoft Partner Account Managers or representatives to access relevant partner bid platforms and joint-selling opportunities.
• Build and maintain a repository of reusable proposal content, templates, case studies, and compliance documents.

Documentation & Quality Assurance:

• Ensure all proposals are compelling, accurate, customized, and aligned with our service offerings.
• Edit and format content to meet brand and client-specific guidelines.
• Review final submissions for completeness and quality before delivery.

Reporting & Continuous Improvement:

• Track win/loss ratios and analyze performance data to inform future bids.
• Report on bidding pipeline status weekly and flag any risks or blockers early.
• Recommend improvements to streamline and optimize the proposal process.

Qualifications & Skills
Education & Experience:

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Minimum 5 years of experience in a bid/proposal/tender management role (preferably in a technology, consulting environment).
• Strong understanding of the public sector, enterprise procurement processes, and OEM ecosystem (preferred).

Key Competencies:

• Exceptional project management and time management skills.
• High attention to detail and ability to manage multiple bids simultaneously.
• Strong written and verbal communication.
• Proficiency in Microsoft Office Suite (especially Word and PowerPoint).
• Familiarity with OEM Center, RFx portals, and CRM systems (a plus).

Success Metrics:

• % of bids submitted on or before deadlines
• Conversion rate from bids to shortlist or award
• Internal SLA compliance (gathering inputs, submission approvals)
• Contribution to total revenue influenced by successful bids