Beauty Salon Manager at Myrtle Management Consultants

Job Description
Inventory Management:

• Maintain stock reports and review stock levels of all products
• Maintain records of all procurement
• Procurement of goods and maintenance of procurement records

Bookkeeping, Finance, and Inventory Management:

• Maintain sales and purchase records for products and ensure it’s accurately reflected in the systems
• Track the payments received from clients
• Download and review relevant reports from systems on a daily and weekly basis
• Produce custom reports using excel
• Keep updated records of costs and revenues (e.g. daily, monthly, and quarterly)
• Ensure that all bookings are entered in the Salon Management system and all transactions are fully settled to the bank account
• Cost management - helps to ensure that the salon is profitable and that targets are met.
• Work with the MD to set revenue and costs targets

Salon Operations Management:

• Problem-solving when there are issues relating to facilities - be able to bring a successful resolution
• Oversee the cleaning of the salon to ensure it is always spotless
• Ensure that the salon equipment including chairs, mirrors, and side tables is maintained to the highest standard.
• Arrange for regular maintenance services for all equipment
• Opening and/or closing the salon during business hours.
• Develop and document policies and procedures relating to salon operations
• Oversee the delivery of online product sales
• Reporting on salon operations and performance
• Remaining organized and meeting deadlines.
• Apply hygiene practices across all beauty stations.
• Ensure all salon services meet high-quality standards.
• Oversee compliance with health and safety standards.

Business Development:

• Develop and share promotional Ideas for services and products.
• Look out for strategic opportunities to grow the business

Team Coordinator:

• Sourcing, recruitment, training, performance reviews, disciplining and dismissing staff members
• Ensure that the right staff are retained
• Ensure that the skill set of the staff is appropriate
• Manage staff roster and annual leave plan - update for staff absence
• Ensure that sufficient staff are available to attend to client bookings
• Ensure that all staff comply with policies and procedures and safety regulations
• Development of policies and SOPs related to staff activities
• Maintain records of staff members which includes their salaries and working schedules.
• Implement control measures to ensure that staff act correctly at all times
• Identifying training needs for staff and scheduling training as needed
• Lead team meetings include preparing an agenda that has been reviewed/approved by M.D
• Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
• Organize events to increase staff motivation and engagement.
• Monitoring data on productivity

Qualifications

• Candidates should possess a University Degree
• Proven experience in a busy salon or spa environment as a manager is essential
• At least 3 years of work experience.
• Experience in customer service, finance, leadership, and logistics may be advantageous.
• Good computer skills and the ability to use business support software.
• Ability to produce reports in Excel and Word
• Strong customer service, project management, and quality control skills.
• Good resource planning skills.
• Excellent leadership and customer service skills.
• Knowledge and passion for the hair and beauty industry is an advantage
• Excellent communication skills and excellent command of the English language
• Maintain professional appearance and a positive attitude
• Basic bookkeeping knowledge
• Excellent organizational skills

Other Requirements:

• The ideal candidate should be articulate, detailed, and diligent to handle all matters relating to business development, staffing, finance, and inventory management.
• To be successful in this role, you should be highly organised, numerate, able to manage teams, articulate, and able to deliver under pressure.
• Apply if you are passionate about the beauty industry. If you enjoy leading people and exhibit high standards.
• This is a leadership role that requires a high level of organisational and leadership skills. There is the growth potential for this role depending on performance. 

Remuneration
Competitive