Bar Supervisor at Mulligan Hotel

Main Functions

• The Bar Supervisor is responsible for overseeing daily bar operations, ensuring efficient service delivery, high-quality beverage preparation, and excellent customer experience.
• The role involves supervising staff, maintaining standards, and ensuring smooth coordination within the bar team.

Responsibilities

• Supervise and coordinate all bar staff and daily operations.
• Prepare and serve cocktails and other beverages
• Ensure timely and efficient service to customers.
• Monitor drink quality, presentation, and consistency.
• Enforce hygiene, safety, and service standards.
• Manage inventory, stock levels, and ordering of supplies.
• Handle customer complaints and resolve issues professionally.
• Train and support bar staff to improve performance.
• Prepare reports on bar performance and sales.
• Stay guest focused and nurture an excellent guest experience
• Mix ingredients to prepare cocktails according to recipes
• Follow safety and sanitation policies when handling food and beverage
• Upsell drinks to customers when appropriate.

Requirements

• OND / HND / BSc Degree in Hospitality or any related field with 3-4 years of work experience.
• Excellent knowledge of cocktail recipes, alcohol and liquor types, flavor profiles, and garnish techniques
• Ability to work with a variety of equipment, including shakers, blenders, and various other tools
• Strong understanding of customer service and the ability to create a welcoming atmosphere
• Outstanding communication, customer service, and interpersonal skills.