Bar Supervisor at Domino Stores Limited

Job brief: To assist the operational running of the bar and ensure that staff are fulfilling their duties to the best of their ability:

Responsibilities:

• To provide excellent customer service
• Ensure high standards of hygiene, health and safety are maintained at all times
• Ensure high standards and efficiency of work
• Maintain strict stock and financial control.
• Ensure the bar opens on time and ready for business.
• Ensure excellent front of house and back of house service, allocate and support staff throughout the shift to maintain speed of service and cleanliness of venue.
• Ensure staff meet the standards of the bars, addressing and correcting bad practice where need be.
• Complete daily paperwork to ensure the safe running of the bar, and for those standards to be monitored and maintained throughout the shift.
• Pre-empt and actively responding to problems that arise and keeping management up to date.
• Ensure all venue close on time, end of day jobs completed to a high standard, staff are signed off promptly, all back and front of house areas checked and secured and that venues are in excellent order for the next day’s service.
• Notify management of any issues.
• Assist in cash handling procedures as required.
• Follow all cashing up procedures and ensure all staff are following these correctly.
• Detailed check of deliveries for accuracy and quality of product.
• Ensuring stock is received and secured in cellars on delivery.
• Ensure stock rotation is applied when storing deliveries and that the correct storage method is applied to each product.
• Display stock levels should be monitored throughout your shift and replenished as required.
• Recording any wastage.
• Complete required cleaning tasks in accordance with the Bars daily and weekly tasks sheet, ensuring the work has been completed to a high standard.
• Ensure the storage areas are kept in a clean, tidy and safe condition.
• Ensure any faults or problems with equipment and the venue are reported.
• Ensure risks to the health, safety and security of self and others are minimized.

Requirements

• Good communication skills
• Ability to work within team and supervise a team
• Ability to work under pressure
• Excellent customer care skills and people skill
• Good time management and ability to prioritize effectively
• Ability to delegate effectively
• Great written and verbal communication
• Ability to tackle a variety of problems
• Attention to detail
• Inventory and budgeting knowledge

Experience:

2 years’ experience as a Bar Supervisor in a full service hotel preferred

Education:

• Hotel Management HND holder, HND, BSc. or similar qualification.
• Positive attitude and excellent communication skills
• Knowledge of computers, Wines, POS - Point of sales system.