Banqueting Officer at Glocient Hospitality

Job Description

• Execution of banquet functions to ensure that expectations are met in accordance with the contract, banquet event order, and pre-conference meetings.
• Ensuring efficient and safe usage of food and beverage items, banquet equipment, tools, and service equipment.
• Ensure fulfillment of banquet requisition of events and/or engagement with clients.
• Work with the Banquet Chef and kitchen staff to ensure proper food preparation and timing, and that all last-minute changes are taken care of in order to ensure the highest levels of customer satisfaction.
• Regularly check supply levels and complete appropriate requisition forms for additional supplies.
• Review banquet event orders with the banquet host, chef, and other banquet staff.
• Supervising the placement of tables, chairs, cutlery, plates, glasses, table linens, centerpieces, heating lamps, serving utensils, and carving stations.
• Allocate and distribute work among the banquet staff.
• Ensure compliance with established standards of service, operating, safety procedures, and personal hygiene and appearance standards of staff.
• Promote the practice of service distinctiveness to improve customer satisfaction.
• Review internal processes in the customer interaction cycle with culinary, beverage, and stewarding, and identify areas for improvement.
• Planning the venue layout according to the number of guests and the type of event.
• Assume responsibility for all banquet facilities, including cleanliness, repair, maintenance, and reporting any deficiencies required.
• Responsible for building relationships with other Food & Beverage departments to ensure that all resources are being equally shared and that the entire division operates as a team.

Qualifications

• Accredited certificate or diploma in Catering, Culinary Arts, Hospitality, or a similar field
• Bachelor’s degree in Hospitality and Culinary Arts is preferred.
• 3-5 years of experience in banquet management or a similar field
• Knowledge of catering management software is an added advantage.
• Ability to plan banquets, manage budgets and meet deadlines.
• Extensive knowledge and experience with catering equipment and venue requirements
• In-depth knowledge of best practices in the hospitality industry