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    • Banker, Entrenchment at Stanbic IBTC

    Posted: Nov 17, 2023
    Expires: Not specified
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  • Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nig...

    View All Jobs at Stanbic IBTC


     

    Banker, Entrenchment

    Job Description

    • To Improve customer perception of the bank’s services by proactively engaging customers via the telephone (outbound) to understand their individual needs and position a solution (product). Cross sell the bank’s products and services to both existing and new customers
    • (onboarding). To effectively support and deliver excellent service to Personal clients and manage client attrition rate to bring down dormancy rate to the required budget, drive client engagement and channel adoption, engage clients to drive awareness of our Customer Value
    • Proposition to drive customer entrenchment.

    Qualifications

    • Minimum of First Degree
    • Minimum of 1-2 yearsin depth knowledge of the personal clients and their Financial needs and expectations.
    • Knowledgeable in the area of cross sell , customer centric and service oriented to deliver excellent and consistent service to clients.

    Behavioural Competencies

    • Convincing People
    • Providing Insights
    • Generating Ideas
    • Making Decisions

    Technical Competencies

    • Customer Understanding
    • Product Related Systems
    • Product Knowledge

    Check how your CV matches this job

    Method of Application

    Interested and qualified? Go to Stanbic IBTC on www.standardbank.com to apply

    Build your CV for free. Download in different templates.

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