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  • Posted: Mar 30, 2023
    Deadline: May 5, 2023
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    Bank Operations Associate

    Job Responsibilities
    This role will involve the following:

    • Transaction posting
    • Handling and closing department related member support tickets
    • Monitoring daily transaction operations and escalating/addressing potential issues when they arise
    • Daily Report Creation and Monitoring for Operations Processes
    • Addressing requests received from Banking partners
    • Escalating requests to Banking partners
    • Completing administrative tasks
    • Assisting with card ordering, reissues, and expedites
    • Assisting with POS ordering and expedites
    • Recording daily metrics
    • Submitting weekly required reports.

    Experience & Personal Specification

    • Minimum of Bachelor's Degree
    • 2+ years of experience in banking operations / customer experience
    • Exceptional organizational and administrative skills.

    Method of Application

    Interested and qualified candidates should end their CV to: Hrsalvayservice@gmail.com using the Job Title as the subject of the email.

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