Bancassurance Associate at Sanlam Nigeria

Job Code: SLN/BA00004

Job Duties and Responsibilities

• Review and process leads provided from the bank
• Sell Insurance products and service offerings to both existing and prospective customers.
• Keep abreast of the features, terms and conditions, documentation requirements, and processes for the different classes of products offered by the company and convey same to existing and potential customers.
• Provide guidance to customers in gathering all the requisite documents and in completing the relevant application forms for different insurance policy products.
• Advise customers on different payment channels and platforms through which they can pay for their policies.
• Validate and collect all relevant documents from the customers in compliance with the products requirements and ensure absolute compliance with relevant regulatory standards.
• Respond/Attend to all customer's complaints and enquiries and escalate to the appropriate officers in Retail Distribution.
• Provide information on customer's premium payment and claims request as and when due.

Requirements and Competecies Specifications
Academic Qualification & Work Experience:

• First Degree or its equivalent in Marketing / Sales and other related discipline
• Minimum of one (1) year post qualification experience
• Relevant Professional qualification will be an added advantage
• Must have a good understanding of the location.

Required Competencies (KSA):

• Good marketing/sales expertise with strong drive for results.
• Good communication (oral and written) skills
• Good Customer Relationship skills.
• Good computer appreciation skills
• Good attention to details and record keeping skills