Bakery Head of Operations at Ascentech Services Limited

Ascentech Services Limited - Our client - an organization with business interests in the Hospitality, Industrial Printing and Publishing industries - with head office in Lagos, is currently looking to hire an objective-driven Head of Operations for its Bread Bakery in its Quick Service Restaurant.

Industry / Sector: Hospitality / Quick Service Restaurant

Job grade/level: Senior Management

Role Profile:

The HOP shall be accountable for the coordination and effective management of day to day business operations; ensuring the required processes and procedures are implemented in achieving customer satisfaction, business profitability, and increase in stakeholders’ value.

Responsibilities & Summary Key Deliverables:

• Collaborate in the development and driving of organizational vision, operational strategy, and hiring needs in alignment with short and long term business objectives
• Creating, reviewing recipe to increase and sustain customer patronage and loyalty
• Responsible for managing the day to day operations professionally, resolving issues that may arise
• Skilled in identifying scope for expansion by analyzing the market trends and implementing growth strategies effectively
• Skillful in motivating staff to follow and achieve the desired results through cooperation and teamwork
• Analyze internal operations, identify and implement process enhancement where required
• Maintain and build trusted relationships with key customers, clients, partners, and stakeholders
• Coordinate the total value chain in the production operations circle
• Adhere to necessary statutory and business compliance requirements, enforcing compliance and taking action when necessary
• Able to prepare and review sales reports to track the profit or loss and suggest measures to cut down costs and enhance

Educational and Professional Qualification:

• BSc/HND in Food Technology or related field. MBA/MSc in a relevant discipline will be an added advantage.
• Possess other relevant professional affiliations and certifications
• 10+ years’ proven track record in executive leadership positions in Industry

Skill Required:

• Industry Knowledge
• Strategic Planning
• Project Management
• Business Process improvement
• Financial acumen
• Risk assessment and control
• Proven leadership

NB: Only shortlisted candidates will be contacted.