Background Check Officer at Estrada International Staffing Solutions

Job objectives:

pivotal role in our business operations. The successful candidate will be responsible for overseeing and managing the background check processes for our clients. This role requires attention to detail, excellent communication skills, and the ability to thrive in a fast-paced environment.

Principal Duties / Responsibilities

Business Development: 

• Develop and execute a comprehensive business development strategy aligned with the company's growth objectives and target market segments. 
• Identify and pursue new business opportunities within the HR consulting sector. 
• Develop and maintain relationships with potential clients, partners, and industry stakeholders. 
• Collaborate with the business development team to prepare proposals, presentations, and pitches for potential clients. 
• Employ various methods such as market research, networking, cold-calling, and referrals to identify new business leads. 
• Utilize a consultative approach to qualify prospects and assess their compatibility with the company's offerings. 
• Lead negotiation processes to reach mutually beneficial terms with clients while adhering to company pricing structures and policies. 
• Skillfully navigate objections and concerns to secure signed agreements and contracts. 
• Stay abreast of industry trends, competitive landscape, and emerging opportunities in the HR consulting sector. 
• Translate market insights into actionable strategies that drive business growth and market penetration. 
• Maintain accurate records of sales activities, including prospect interactions, proposals, and sales pipeline. 
• Generate regular reports on sales performance, market trends, and progress toward revenue targets.
• Collaborate with marketing, product, and delivery teams to ensure seamless transition from sales to service delivery.
• Provide feedback from clients to contribute to the continuous improvement of service offerings .

Operational Management: 

• Manage and optimize resources effectively to meet deadlines and achieve targets. 
• Identify opportunities for process improvement and implement streamlined procedures to enhance operational efficiency. 
• Ensure that all background checks are conducted in compliance with legal requirements and company policies. 
• Stay up-to-date with all relevant laws and regulations governing background checks. 
• Continuously monitor and ensure compliance with applicable laws and regulations related to background checks. 
• Ensure that all background checks are conducted in compliance with legal requirements and company policies. 
• Maintain strict adherence to legal and company policies to ensure the accuracy and integrity of background check results. 
• Maintain accurate and detailed records of background check activities. 
• Generate regular reports on the status of background checks for clients and internal use. 
• Oversee the development, implementation, and enhancement of background check processes to optimize efficiency and accuracy. 
• Manage the coordination and execution of background checks for all candidates, ensuring thoroughness and accuracy. 
• Work closely with HR colleagues to collect necessary information and documentation needed for background checks.

Job Requirements

To be successful in the role of Background check Officer, candidates should meet the following requirements:

Education and Experience:

• Bachelor's degree in Criminology and Security Studies. 
• Minimum of 0-1 year post NYSC experience, preferably 1 year experience in background check operations and management, preferably in an HR consulting firm or similar environment. 
• Strong knowledge of relevant laws and regulations pertaining to background checks. 
• Exceptional organizational and time management skills. 
• Excellent communication and interpersonal skills. 
• Detail-oriented with a commitment to accuracy. 
• Ability to work effectively in a fast-paced environment. 
• Proficiency in using relevant software and tools for background check processes. 
• Experience in business development and client relationship management is a plus.

Key Competencies:

• Sales Acumen: Prospecting: Proficient in identifying and targeting potential clients and leads through various channels, including market research, networking, referrals, and cold-calling.
• Consultative Selling: Skilled in employing a consultative approach to understand client needs, tailor solutions to their specific requirements, and effectively communicate the value proposition.
• Negotiation: Experienced in leading negotiation processes, addressing objections, and reaching mutually beneficial agreements while adhering to company pricing structures and policies.
• Sales Performance Tracking: Capable of maintaining meticulous records of sales activities, including prospect interactions, proposals, and sales pipeline, to monitor progress toward revenue targets.

Innovative Mindset:

• Creativity: Demonstrates a creative and innovative approach to problem-solving and identifying new business opportunities.
• Adaptability: Adapts quickly to changing market dynamics and client needs, embracing new technologies and strategies to stay ahead in a competitive industry.
• Continuous Improvement: Commits to a mindset of continuous improvement, seeking out ways to enhance processes, services, and strategies for better results.

Strategic Thinking:

• Business Development Strategy: Proficient in developing and executing comprehensive business development strategies that align with the company's growth objectives and target market segments.
• Market Insight: Possesses a deep understanding of industry trends, competitive landscape, and emerging opportunities, translating this knowledge into actionable strategies for business growth and market penetration.
• Resource Management: Effectively manages resources, identifying opportunities for process improvement and implementing streamlined procedures to enhance operational efficiency.
• Client-Centric Approach: Takes a client-centric approach by understanding clients' specific needs, challenges, and pain points and tailoring solutions that align with their HR requirements.