Back Office Engineer (Post Processor) at Telinno Consulting Limited (TCL)

Job Description

• Assign, manage and control Field Engineers to collect field data for analyses, design and customer reports.
• Responsible for agreeing data collection scope, including scenarios, output requirements and formats with clients.
• Responsible for template design / validation of customer templates.
• Responsible for sharing agreed scope, templates and other deliverables with team members, to ensure that quality requirements for all field operations and customer acceptance criteria are well understood.
• Execute detailed analyses of field data to prepare reports and recommendations, satisfying agreed project scope.
• Work cross-functionally with the Field teams, the Back office teams and client teams.
• Provide first line support and troubleshooting to Field Teams.
• Must maintain progressive, up-to-date knowledge of latest relevant features, tools and technologies and be able to communicate same to field teams.
• Support Team Lead in developing policies, procedures and standards for consistent performance across the network.
• Provide relevant inputs to Team Lead and Project Manager for efficient planning and execution of projects.
• Attend customer meetings and make presentations as applicable.

Requirements

• HND qualification.
• 4 - 10 years Experience.

Salary
N100,000 - N150,000 / month.