B2B Logistics Officer at FoodCourt

Job Summary

• We are seeking a highly organized and execution-focused B2B Logistics Officer to manage and optimize the delivery and dispatch of bulk meal orders and catering consignments to corporate clients and event venues. 
• The ideal candidate will be responsible for daily routing, fleet coordination, dispatch accuracy, and ensuring timely delivery across multiple client accounts in the corporate and institutional foodservice space.

Responsibilities
Daily Meal Delivery Coordination:

• Plan and dispatch daily bulk meal deliveries to B2B clients (offices, factories, schools, etc.) based on confirmed orders and delivery windows.
• Liaise with the production team to confirm order readiness before dispatch.
• Assign delivery routes to drivers/riders for maximum efficiency and fuel optimization.
• Monitor delivery progress in real-time and troubleshoot delays or route issues.

Catering Event Logistics:

• Coordinate logistics for large-scale catering events—including food, service equipment, staff movement, and setup timing.
• Create transport plans for pre-event deliveries and post-event pickups.
• Ensure items like chafing dishes, tables, signage, and branded materials are packed and returned properly.

Fleet & Asset Management:

• Monitor the condition and availability of delivery vehicles, bikes, and logistics equipment.
• Schedule vehicle maintenance and repairs as needed.
• Track fuel consumption, delivery logs, and daily mileage.

Documentation & Reporting:

• Maintain detailed dispatch records including delivery logs, client sign-offs, and issue reports.
• Prepare daily and weekly delivery performance reports (on-time rate, missed deliveries, incidents).
• Ensure compliance with food transport standards, including temperature control and hygiene.

Client & Internal Communication:

• Coordinate with the Client Account Team to align delivery timelines with client expectations.
• Act as the first point of contact for drivers and delivery personnel on the ground.
• Escalate delays, customer complaints, or delivery discrepancies to the appropriate teams.

Requirements

• OND / HND / Bachelor’s Degree in Logistics, Supply Chain, Business Administration, or a related field.
• 2–4 years of logistics or dispatch experience, preferably in foodservice, catering, or FMCG delivery operations.
• Strong knowledge of delivery routing, fleet management, and logistics documentation.
• Good understanding of local geography, traffic patterns, and delivery zones.
• Tech-savvy; able to use logistics tracking software, Google Maps, or fleet management apps.
• Experience handling B2B or institutional deliveries.
• Familiarity with food handling standards in transport.
• Ability to work flexible hours, including early mornings and weekends for special events.
• Calm under pressure, with excellent problem-solving skills and attention to detail.
• Team player who can work collaboratively with kitchen, sales, and customer service teams.