B2B Logistics Manager at Bonzee Consulting

Responsibilities
B2B Logistics Operations Management:

• Plan, coordinate, and supervise daily logistics operations dedicated to B2B clients.
• Ensure timely pickup, transportation, warehousing (where applicable), and final delivery of goods for corporate customers.
• Translate B2B client requirements into executable logistics workflows.
• Optimize routes, delivery schedules, and fleet utilization to meet contractual obligations.

SLA & Performance Management:

• Own and manage Service Level Agreements (SLAs) for all B2B clients.
• Monitor KPIs such as on-time delivery, order accuracy, turnaround time, and cost efficiency.
• Ensure compliance with contractual service standards and regulatory requirements.
• Investigate service failures and implement corrective and preventive actions.

Fleet, Vendor & Partner Coordination:

• Oversee company-owned and third-party fleet operations assigned to B2B accounts.
• Manage relationships with transport partners, couriers, and logistics vendors.