Avaya WFO, Quality Assurance Officer at Simba Group August, 2021

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- Avaya WFO, Quality Assurance Officer at Simba Group
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Posted: Aug 13, 2021

Deadline: Aug 30, 2021
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The Simba Group is a conglomerate, operating in Nigeria’s key industry verticals including Communications, Agriculture, Software, Transportation, Power and Alternative Energy. We have over 20 years of experience in Nigeria, and in that time have developed loyal and strong distribution channels, across our range of products, as well as a deep understat...

Avaya WFO, Quality Assurance Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 3 - 7 years
- Location Lagos
- Job Field ICT / Computer
Job Summary
- To assess and monitor the quality on Avaya Workforce Optimization (WFO) applications which encourage businesses to use their contact center strategically rather than just as a mechanism to field customer calls and also helps businesses gain a deeper understanding of customer trends; and balances efficiency with effectiveness to create an optimized customer ...
Requirements
- Interested candidates should possess a Bachelor's Degree with 3 - 7 years of experience.
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Method of Application

Interested and qualified candidate should forward their Resume to: recruitment2@simba.com.ng using the Job Title as the subject of the email.

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Avaya WFO, Quality Assurance Officer at Simba Group

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Avaya WFO, Quality Assurance Officer at Simba Group

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