Automation Assistant at eHealth4everyone

We are seeking a highly motivated and detail-oriented Automation Intern/Assistant to join our dynamic team. This role is designed for individuals who are passionate about leveraging technology to improve efficiency and streamline processes within an organization. The ideal candidate will work closely with the IT Support Lead, AI team, and Tech team Leads to support the automation of tasks using advanced AI tools and Robotic Process Automation (RPA) platforms such as Power Automate, Electroneek, and Robomotion. No programming skills are required for this role.

Key Responsibilities:

• Assist in identifying tasks suitable for automation and support the implementation of automated workflows using RPA tools and AI technologies.
• Utilize various AI tools from OpenAI, Microsoft, and other platforms to enhance automation processes.
• Work collaboratively with the IT Support Lead, AI team, and Tech team Leads to understand their requirements and develop automation solutions.
• Maintain detailed documentation of automated processes, workflows, and any changes made to existing systems.
• Monitor the performance of automated tasks and generate regular reports to track efficiency gains and identify areas for improvement.
• Provide support for troubleshooting and resolving issues related to automated processes.
• Assist in training team members on the use of new automation tools and processes.

Qualifications:

• Currently pursuing or recently completed a degree in Information Technology, Computer Science, Engineering, or a related field.
• Atleast 3 years of Experience as an Automation Assistant
• Demonstrated interest in task automation and process improvement.
• Strong analytical skills with the ability to understand complex processes and develop efficient automation solutions.
• High attention to detail to ensure accuracy in automated tasks and documentation.
• Excellent verbal and written communication skills to effectively collaborate with team members and document processes.
• Willingness to learn new tools and technologies quickly and effectively.
• Ability to work well in a team environment and contribute to collaborative projects.

Preferred Qualifications:

• Basic understanding or familiarity with RPA tools such as Power Automate, Electroneek, or Robomotion is a plus.
• Basic knowledge of AI tools and platforms from providers like OpenAI and Microsoft.
• Strong problem-solving skills to troubleshoot and resolve automation issues.