Auto Parts Sales Manager at Alfred & Victoria Associates

Job Purpose

• Analyzes sales, expenses and inventory monthly to maintain profit goals. Develops and administers an aggressive wholesale parts program to produce profit. Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.

Responsibilities

• Coordinate with sales team to develop and implement parts sales plan.
• Oversee parts marketing activities to achieve revenue goals.
• Manage daily activities of sales team to meet sales objectives.
• Perform inventory management to avoid surplus and obsolete stocks.
• Identify new business opportunities to improve sales.
• Ensure that customer orders are processed in a timely manner.
• Ensure in compliance with corporate policies and procedures.
• Analyze expenses and revenues and make adjustments in sales plan to achieve profitability.
• Provide outstanding services and ensure customer satisfaction.
• Evaluate the performance of sales team and develop performance improvement plans.
• Maintain sales documentation for reference purposes.
• Work with sales team to develop promotional activities.
• Identify and contact new manufactures and vendors.
• Perform price and contract negotiations with vendors as needed.
• Address customer concerns promptly according to company guidelines.
• Process customer payments in a timely manner.
• Stay current in market trends and techniques.

Requirements

• Bachelor's Degree in Business Administration or related field
• At least 5-8 years of experience in parts sales management
• Strong knowledge of automotive parts industry
• Excellent communication and negotiation skills
• Ability to develop and execute sales strategies

Key Skills & Competencies:

• Active Listening
• Critical Thinking
• Communicating effectively in writing as appropriate
• Complex Problem Solving
• Time Management
• Being calm when dealing with customer complaints and issues.
• Giving professional presentations.
• Strong negotiating and selling skills.
• Having excellent people’s skills and intuitive to clients’ needs
• Inventory Control Procedur
• Inventory Management