Assurance Officer at Lagos Business School

Job Code: AO2022

Job Description

• The Assurance Officer will oversee and advise on the activity of quality assurance, developing, implementing, and maintaining a system of quality and reliability while testing the organization’s products and/or development processes.

Essential Duties / Key Job Roles and Responsibilities
Include but not limited to the following:

• Develop, implement, and manage processes to ensure that products/services meet required specifications for quality, function, and reliability prior to delivery.
• Identify and set appropriate quality standards and parameters for products/services.
• Communicate quality standards and parameters to user departments, products/services development team, and other appropriate staff.
• Coordinate product/services testing processes.
• Identify and analyze issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommend and facilitate solution to these issues.
• Review internal and external customers’ feedback.
• Maintain compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
• Performs other duties as assigned.

Qualifications 

• Bachelor's Degree in related discipline.
• MSc/MBA would be an added advantage.

Professional Qualification:

• Membership of relevant professional association/institute is desirable.

Cognate Experience:

• Minimum of five years’ experience on related role is required.

Required Skills / Abilities:

• Excellent verbal and written communication skills.
• Interpersonal and customer service skills.
• Organizational skills and attention to detail.
• Time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.