Associate, People Business Partner at Flutterwave

The Role: 

As an Associate, People Business Partner at Flutterwave as part of the People & Culture team, you will play a pivotal role in aligning our people strategies with the overall business objectives. You will act as a trusted advisor to our business leaders, providing strategic and operational HR support. You will work closely with cross-functional teams to drive employee engagement, talent development, and organizational effectiveness.

What Your Day-to-Day Activities will Include, but are not limited to: 

Business Partnering:

• Build strong relationships with business leaders and act as a trusted advisor on all HR-related matters.
• Understand the business goals and provide strategic HR insights and solutions.

Talent Acquisition:

• Collaborate with the Talent Acquisition team to ensure effective recruitment strategies and practices.
• Participate in interviews and selection processes for key positions.

Performance Management:

• Partner with managers to develop and implement performance management processes including goal-setting, performance evaluations, and development plans.
• Provide guidance on performance feedback, coaching managers on providing constructive feedback and recognition, and development plans.

Employee Relations:

• Handle managing employee relations issues, providing guidance and support to managers, including investigations, conflict resolution, and disciplinary actions.
• Conduct investigations and facilitate resolution of workplace conflicts.
• Support the maintenance of a positive and inclusive work environment.

Learning and Development:

• Identify training and development needs within the organization and assist in planning and coordinating relevant programs.
• Support the design and implementation of learning initiatives.
• Monitor and track employee development progress.

Change Management:

• Assist in managing organizational change and transformation initiatives.
• Support communication and implementation of changes.

People Policy and Compliance:

• Ensure compliance with local labour laws and company policies.
• Stay updated on HR best practices and industry trends.

HR Support:

• Assist in the implementation of HR policies, programs, and initiatives.
• Provide guidance to employees and managers on HR-related matters.

Data and Reporting:

• Compile HR data and generate reports for analysis and decision-making.
• Assist in maintaining accurate HR records and documentation.

Administration:

• Contributes to the improvement of Operational Efficiency within the teams by providing organizational support.
• Supports the implementation of HR processes throughout the employee life cycle in a seamless manner.
• Ensure that HR processes are simplified and administered efficiently.
• Providing user support for HRIS as required
• Contribute to workflow or process change and redesign and exhibit broader understanding of HR process/policies/guidelines.

Required competency and skillset to be a waver:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum 3 years’ working experience in HR roles, with a focus on business partnering.
• Strong understanding of HR principles, practices, and employment legislation.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment.
• Experience supporting Tech teams is mandatory for one of the roles
• Knowledge of financial services and payment solution industry is critical 
• Handling sensitive issues and counselling staff
• Strong interpersonal skills
• Commercially, culturally and diversity aware, high sensitivity to the social, economic and political environments 
• High customer focus
• Knowledge of the company’s business
• Managing and implementing change
• Good planning, organization and analytical and problem solving skills 
• Strong work ethics, able to handle confidential information sensitively and with integrity
• Fast learner, proactive, agility to function in a fast changing innovative environment