Assistant General Manager (AGM) at Asset Management Group

Role Summary

• AGM will be responsible for assisting in the Planning, Organizing, Staffing, Coordinating and Controlling of all the organisations engagements.
• She/he will work directly with the General Manager or Head of operations with the aim of creating value, maximizing growth or improving the business performance of the organization and its clients.
• A dynamic, committed, experienced, and highly educated personality with at least 7+ years of professional experience.
• The above role position reports to Managing Director / Head of Operations.

Job Description

• The Assistant General Manager (AGM) will assist the General Manager in executing the day-to-day activities in support of the strategic planning initiatives to ensure a productive and profitable operation, while helping to promote an overall corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation throughout the operation.
• Creating value, maximizing growth or improving the business performance of the organization and its clients.
• Ensuring hitch free internal and external customer experience.

The AGM will report to the following;

• Department/Division/Unit: Operations
• Functionally Reports To: General Manager/Head of Operations

Responsibilities

• Assist the General Manager in maximizing sales and profits by meeting and exceeding sales targets and budgets while minimizing shrink.
• Provides leadership, effective management and training for staff.
• Ensures communications from home office and the General Manager is delivered to all staff levels.
• Ensures full adherence to all company policies and procedures.
• Implements and enforces controls that protect the company’s assets from internal and external shrink.
• Ensures over-all coaching and supervision is delivered consistently to ensure excellent customer service.
• Be responsible to secure effective management of the projects.
• Act as a navigator and a visionary to build and lead a team of dynamic and innovative professionals.
• Completes on a timely basis all administrative work as assigned by the General Manager, (i.e. scheduling, back office administration).
• Ensures adherence to all promotional programs and reports deficiencies in compliance to the General Manager.
• Demonstrates excellent product knowledge and visual merchandising skills
• Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
• Perform other related duties as required by the office of the Managing director

Communication Responsibilities:

• Consults and helps plan daily activities with General Manager/Head of operations; manages the activities of supervisors and staff.
• Provides supervision, guidance and support to operations staff.

Qualifications
Education:

• Minimum of B.Sc in Architecture, Quantity Surveying, Building Construction / Engineering, Construction Management, Project Management, Business Management / Administration or a related field
• Professional qualification recognized but not mandatory
• 7 - 12 years’ experience in a managerial capacity
• 5 Years’ experience in a Managerial role
• Demonstrated success in project management and team execution
• Civil experience managing multiple projects
• Excellent communications skills in oral & written English
• Strong interpersonal skills with an ability to interact with diverse personalities.

Skills:

• Strategic Management skills (Planning, Financial, Analysis, Business development) are required
• Strong team-building and managerial skills
• Good computer skills
• Business-oriented mindset. Strong judgment and strategic thinking. Mental agility with ability to focus on key issues quickly and incisively
• Ability in project management and in developing project plans, coordinate projects, communicate changes and progress, complete projects in time and budget, manage project team activities.

Functional/ Technical:

• Computer literate with good excel skills and solid understanding of accounting/bookkeeping principles, Project co-ordination experience
• Independent judgment
• Technical knowledge of the specific area of assignment and of overall company activities
• Discreteness
• Confidentiality
• Integrity
• High learning ability
• Team Spirit
• Proactiveness and foresightedness
• Resourcefulness.

Managerial:

• Manage and prioritise time
• Plan and Organize and schedule work
• Listen actively
• Give clear information
• Get unbiased information
• Maintain accurate records
• Identify and Solve Problems
• Make decisions and weigh risk
• Think clearly and analytically.

Behavioural:

• Excellent communication skills
• Friendly and approachable
• Confident
• Highly attentive to detail
• Ability to multi –task
• Ability to work well under pressure
• Adaptive to change.