Assistant Export Sales Manager at Hello Products

Responsibilities

• Develop and implement effective export strategies to penetrate and expand market share in West African countries.
• Manage the end-to-end export process, including documentation, customs compliance, shipping coordination, and timely delivery of goods.
• Build and maintain strong relationships with distributors, clients, and key stakeholders in the target markets.
• Conduct market research to identify emerging opportunities, competitor activities, and customer preferences in the West African region.
• Collaborate with cross-functional teams to ensure product compliance with local regulations and standards.
• Negotiate contracts, pricing, and terms with suppliers, distributors, and other partners in the supply chain.
• Monitor and analyse export performance metrics to identify areas for improvement and implement corrective actions.
• Provide regular reports and updates to senior management on export activities, market trends, and KPI achievements.
• Export Revenue Growth: Achieve a +15% increase in export revenue within the West African market over last year.
• Market Penetration: Increase market share in targeted West African countries by +7% over the fiscal year.
• On-Time Delivery: Ensure a high level of on-time delivery performance by meeting or exceeding agreed-upon delivery timelines.
• Compliance Rate: Maintain a high level of compliance with local regulations, customs procedures, and documentation requirements.
• Customer Satisfaction: Measure and improve customer satisfaction levels through feedback, surveys, and relationship management.
• Cost Efficiency: Optimize export-related costs, including shipping, customs duties, and logistics, while maintaining quality and service standards.
• Evaluate and enhance relationships with suppliers and distributors through regular communication and performance assessments.
• Provide regular reports on market trends, competitor activities, and emerging opportunities in the West African region.

Education & Experience

• Bachelor's Degree in International Business, Supply Chain Management, or a related field.
• Proven experience in export management, preferably within the West African market. Between 7 to 10 years
• Strong knowledge of international trade regulations, logistics, and supply chain processes.
• Excellent negotiation, communication, and relationship-building skills.
• Ability to analyze data and market trends to inform strategic decision-making