Assistant Customer Service Corps Member at Zee Express Procurement & Logistics

Responsibilities

• Assist and manage current customer accounts.
• Deal with a high volume of inbound and outbound phone calls.
• Maintain relationships with other courier services and customers.
• Provide exceptional customer service to customers and couriers.
• Solve customer and courier problems and help resolve issues.
• Provide shipment quotes for customers and set up shipments as required by customers.
• Excellent multitasking skills within their workspace as well as computer software programs.