Area Paygo Phone Supervisor at Sun King (Formerly Greenlight Planet)

About the role

• The Area Paygo Phone Supervisor will drive phone sales and managing a network of commission-based agents within a defined territory.
• This role includes recruiting, training, and supporting agents, expanding market reach, and ensuring strong sales and repayment performance.
• Success requires strong field execution, deep local market insight, and the ability to translate strategy into tangible, on-the-ground results in a fast-paced, competitive device financing landscape.

What you would be expected to do
Agent Acquisition & Development:

• Train agents and ensure they are certified (via Litmos)
• Recruit agents, onboard and maintain a healthy number of agents.

Sales & Productivity:

• Ensure achievement of the monthly phone sales target.
• Maintain consistent productivity levels, including total units sold and the number of active selling agents month over month. 

Portfolio Collection Performance:

• Ensure strong collection performance across all portfolios.
• Minimize the First Payment Default (FPD) rate.
• Reduce product repossessions and ensure proper procedures are followed when repossession is necessary.

Agent Engagement & Support:

•  Ensure agents consistently attend table meetings.
• Confirm that agents maintain adequate phone inventory levels.
• Enforce compliance with inventory management policies.
• Ensure agents adhere to branding guidelines. 

Requirements
You might be a strong candidate if you:

• Possess an HND or B.Sc. in a Business or related field, with a minimum of one year of sales experience in the mobile phone or a similar industry.
•  Demonstrate strong relationship-building and field execution skills.
•  Have a solid understanding of local retail markets (both urban and rural).
•  Be digitally literate, with basic knowledge of CRM and inventory management tools.
•  Exhibit excellent communication and problem-solving skills.
•  Be willing to travel extensively and work in the field.