Arcade Supervisor at Sunrise Universal Integrated Supermarket

Summary of Responsibilities

• Ensure customers receive warm welcome and exceptional customer services.
• Guide or give proper explanation of workings of each game to the customers.
• Ensure customers operate each game in line with standard guidelines.
• Oversee the maintenance of the arcade games.
• Monitor customers’ consciousness to hygiene in the arcade.
• Ensure maximum safe and secure environment for the customers and staff.
• Ensure all games are properly maintained and working perfectly at all times.
• Resolve all complaints and concerns of the customers.
• Report any suspicious customers/persons to the security officer for necessary action.

Academic Qualification and Skills

• HND / B.Sc in Mechanical or Electrical Engineering or related field.
• Minimum of 2 years working experience in a gaming environment.
• Good communication skill i.e both verbal and written.
• Ability to explain the operations of the arcade to customers’ effectively.
• Attention to details and sociable personality.
• Ability to work with less supervision and multitask.