Application Engineer -Flow Control Valves Nigeria at Emerson

Job Description

• The Application Engineer assists customers by identifying the best solution for their application, offers and sells complete product solutions, provides commercial and technical support to customers, and always strives to provide the highest standards of customer service working with peers, Outside Sales, Service Engineers, Business Managers, etc.

Job Responsibilities

• Qualify customer requests for quotation to ensure that a quote will meet the customers’ application and operational needs.
• Prepare customer quotations that are timely, technically accurate, and commercially verified, offering the best all-around solution. Perform Technical, Applications and Fisher solutions presentations to customers.
• Follow-up on quotations with customers as agreed with Outside Sales.
• Negotiate sales orders within agreed discounts. Maintain accurate and complete records in the monthly report tool to follow up on Booking plan and Order forecast.
• Ensure that purchase orders are commercially and technically compliant before processing for order entry in accordance with relevant procedures.
• Provide to customers advice on technical solutions and their benefits. Work with customers and end users to update and modify their engineering standards and specifications to gain preference for Fisher Control Valves.
• Provide support to LBPs / End users for Product modifications & Product capabilities through preparing success stories / identifying industry wise application QBR’s.
• Connect with manufacturing locations and Engineering teams for queries regarding lead-time, special requirements.
• Attend customer meetings as the need arises, including customer site visits. Support in troubleshooting and finding solutions to customers problems and able to support Site Walks.
• Ensure activities are carried out in line with agreed departmental KPIs (Hit Rate/Budget).
• Attend relevant technical and commercial trainings as required to maintain a high level of product and process knowledge, including new products as and when released.
• Work with consultants, and contractors to get Fisher products and solutions pre-specified / pre-selected.
• Coordinate with Project Management / Order Entry / Customer Order Fulfillment (COF) team to provide clean orders to Factories with supporting documents and attend kick-off meetings if required.
• If required, provide training to new LBP/Rep/Customer engineers on Control Valve Engineering including sizing, selection and pricing using Fisher FIRST 2, product range, and how to prepare hard-working quote - good/better/best strategy and other tools/resources like Fishweb, COF etc.
• Work closely with other Emerson Process Management Business Units for MAC / MVP quotes.
• Align with local and international Emerson Trade Compliance and Quality Management procedures, as well as the Emerson Ethics policy, with respect to all business activities.
• Keep up to date with developments in products, industries, and market trends.
• Fulfill any other reasonable duties as required including Outside Sales, if required.

Basic Qualifications

• Bachelor’s degree in mechanical engineering or closely related field
• Minimum 5 to 8 years of relevant work experience in the Control Valves industry
• Proficient in English Language - Written and spoken
• Commercial Attitude

Preferred Qualifications

• Instrumentation/Mechanical Engineering degree
• Experience in working with FF2 sizing and selection tool (Minimum 5 years)
• Skill using Microsoft Office applications is required
• Excellent interpretation skills relating to engineering details & P&ID drawings.
• Ability to make technical decisions based on sound engineering facts & applicable codes