First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
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Conduct proactive monitoring operation and maintenance of Messaging and Collaborations infrastructure (Hardware/Software) including the cloud component (Office 365 tenant and add-ons); to maintain and support operations and ensure compliance to relevant standards.
Provide technical direction in the area of Messaging and Collaborations requirement definition, planning, coordination and implementation
Perform Messaging systems configurations, problem and incident management to ensure IT service continuity and supply
Assist in the Management of Messaging & Collaboration services
Test, debug, document and analyze performance of Messaging and Collaborations components.
Assist with Messaging and Collaborations infrastructure implementation
Provide support to all environments (production, test, QA, development, etc.)
Conduct event, fault and performance management
Perform routine Messaging and Collaborations infrastructure analysis, and evaluation on resource requirements necessary to maintain and/or expand service levels
Fulfil service requests and perform routine maintenance and support activities
Requirements
Education:
Minimum of a First Degree or its equivalent in an IT related discipline
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