First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
Supervise Service Executives(SE) to ensure they deliver efficient IT desktop support services in line with agreed Service Level Agreements.
Implement Rollout Projects , evaluate and provide feedback on user experience with deployed IT solutions & services within
Supervise the day to day activities and administration of the Service Executives(SE)
Analyze the performance of each team member. Also identify weaknesses and strengths, coach and mentor in the area required
Ensure ATM availability in all on-site and off-site locations within their region.
Ensures that the team members strictly adhere to bank policies in the discharge of their duties.
Implement the decommissioning of hardware devices in locations under their purview
Perform other duties as may be assigned by other Management Staff of Information Technology
Management of conflict within the team
Provides Support for GHs,BDMs and other Management staffs located under their purview.
Comply with the principles and policies in the information security hand book
Identify training needs and make recommendations to the management.
Coordinate support teams on quarterly preventive maintenance of systems within their region.
Requirements
Education:
Minimum Education: First Degree in Computer Science / Engineering, Systems Engineering or Operational sciences with strong Information Systems component
MBA or additional professional qualifications or certifications will enhance performance though not essential
Experience:
Must have a minimum 3 years relevant cognate experience.
Average Salaries in Nigeria in 2026This guide brings together the average salary in Nigeria based on recent 2026 salary benchmarks. Salaries are listed by industry, experience level and city to give jobseekers, employers and HR professionals a more useful picture of salary levels in Nigeria in 2026.
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