Analyst, Business at Stanbic IBTC

To collaborate with stakeholders across the organization to understand the business objectives driving various projects or changes, define the scope of the change, analyze and specify detailed requirements, and support the implementation of the project or change to ensure successful delivery and alignment with organizational goals.

Job Responsibilities

• Designing and delivering digital products end-to-end, from uncovering user needs to launching solutions that drive customer acquisition, engagement, and business growth.
• Conducting qualitative and quantitative research-including customer interviews, surveys, focus groups, market analysis, and value chain mapping-to identify insights that shape product strategy.
• Translating ideas into detailed product specifications like user stories, acceptance criteria, compelling pitch decks, process flows, wireframes and prototypes.
• Validating concepts through usability testing, customer feedback, and experimentation to ensure products are desirable, viable, and effective before and after launch.
• Mobilizing cross-functional teams-including engineers, designers, QA, analysts, marketers, and external vendors-to execute product roadmaps and deliver high-quality outcomes on time.
• Developing business cases backed by data, cost-benefit analysis, and financial modeling to secure buy-in from stakeholders and guide strategic investment decisions.

Qualifications

• First Degree
• Certification or Training in Business Analyst, Product Manager, Project Manager, Product Owner field is preferred.

Experience 

• 3+ years experience as a Business Analyst, Product Manager, Project Manager, Product Owner, or other similar role in financial services.

Behavioural Competencies:

• Adopting Practical Approaches
• Challenging Ideas
• Checking Things
• Convincing People
• Directing People
• Embracing Change
• Exploring Possibilities
• Following Procedures
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Resolving Conflict

Technical Competencies:

• Commercial Acumen
• Data Analysis and Inference
• Data Analysis
• Mind of Customer Experience
• Product and Services Knowledge
• Risk Management
• Statistical & Mathematical Analysis