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  • Posted: Jan 26, 2022
    Deadline: Feb 2, 2022
  • In a relatively short time, Qatar Airways has grown to more than 140 destinations worldwide, offering unmatched levels of service excellence that have helped excel the award-winning carrier to become best in the world. Voted Airline of the Year 2011 and in 2012 in the prestigious Skytrax industry audit, Qatar Airways has won the confidence of the travelling...
    Read more about this company


    Airport Services Agent

    Job Id: 154595
    Category: Cargo & Airport Operations

    About the Role

    • We are currently recruiting for Airport Services Agent in Abuja.
    • As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. 
    • You will ensure a quality service and adherence to safety policies and security standards.

    Specific Accountabilities

    • Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
    • Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
    • Assisting the Duty Officer in handling company materials and records
    • Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
    • Ensuring passengers are assisted smoothly through airport facilities
    • Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
    • Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
    • Organizing check-in counters and coordinating documentation issues

    Be part of an extraordinary story:

    • Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.
    • You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
    • Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
    • Together, everything is possible

    About You
    The successful candidate will have:

    • High School Qualification
    • Minimum of 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
    • Excellent communication skills with fluency in English language.
    • High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
    • High level of computer literacy
    • Excellent customer focus and service delivery.
    • Good interpersonal skills and strong team orientation

    Method of Application

    Interested and qualified? Go to Qatar Airways on to apply

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