Agent Network Manager at Alan & Grant

Industry: Financial Services

Job Summary
The job holder will plan and implement business, sales and marketing activities in order to meet the company’s Agent Network’s targets for both the organization profitability and its Agent Network retention and growth.

Duties & Responsibilities

• Drive volumes through a channel, relationship building, monitoring and evaluating results to devise strategies
• Ensure the on boarding of different businesses on the platform and ensure its continuity and viability
• Leading people to pursue and achieve the desired objectives in accordance with established plans, sales goals and schedules
• Ensures customer and revenue growth targets are met through effective development and management of a distribution network
• Stay on top of all trends in the financial service/payment system in Nigeria sector and across the globe
• Reconcile electronic and cash movements across their network on a daily basis
• Organizing route to market and implementation of sales strategy
• Communicate with retail agents on a regular basis, keeping them informed of new policies and promotions
• Proven track record in monitoring and evaluating sales rep progress against stated expectations
• Monitor customer service model for the purpose of managing distributors and sales routine
• Maintain a record system that tracks performance results for each retail agent as well as across the network
• Evaluate performance, delegate responsibility and authority to ensure proper performance
• To carry out any other duties or special project which may assign to you from time to time by management

Requirements

• Minimum of 5 -7 years post NYSC experience in Enterprise Product & Business Development or Sales & Marketing
• Minimum of BSc in Business Administration or a related field 
• A post-graduate degree MBA/MS.C will be an added advantage 
• Ability to plan, set goals, promote and improve service delivery
• Excellent knowledge of finance, business development & sales
• Ability to manage key customer relationships and closing strategic opportunities
• Strong ability to influence and work collaboratively with teams
• Results-oriented, customer focused, with a serious commitment to excellence