After Sales Officer (Engineer) at Bee Bee Jump Ltd

Job Summary

• We are seeking a smart and active Aftersales Officer (Engineer).
• The ideal candidate must be time-conscious, customer-centric, and proactive in solving issues.

Job Responsibilities

• Responsible for product repair, testing and maintenance to ensure functionality.
• Able to read and interpret electronic circuit diagrams and analyze faults based on these diagrams.
• Proficient in using soldering iron and other repair tools to solder and replace motherboard hardware
• Communicate with customers and the technical team to address after-sales technical issues.
• Assist the technical team in improving product design to reduce failure rate.
• Install solar panels and resolve inverter issues.
• Familiar with the Installation of both on-grid and off-grid solar installation

Requirements / Qualifications

• Graduate of Electrical / Electronics Engineering or any course related to electrical technology
• Minimum of 2 years practical experience as an aftersales Engineer or after-sales officer in a solar company
• Must live close proximity to Ojodu, Ikeja, Ogba, Ojota, Ketu, Agege
• Strong analytical and problem-solving skills
• Willing to do on-site/field works
• Excellent time management, Communication and customer relationship management skills.
• Excellent communication and teamwork abilities.
• Skilled in soldering techniques.
• Familiar with electric circuit faults.