After-sales Manager at Coscharis Group

Key Responsibilities

• Identification of After-sales weakness and areas of improvement
• Implementation of core processes of After-sales
• Ensure smooth workflow in the workshop, targets and deadlines are achieved to pave way for customer satisfaction.
• Interface between customers and workshop to ensure personnel attends to the complaints of customers amongst others

Qualifications

• Candidates should possess a B.Sc Degree in Mechanical Engineering with at least 7 years hands on experience in handling after-sales operation of a well-structured automobile company
• Must be able to operate diagnostic machine with excellent communication (verbal and written) and interpersonal skills etc.