Administrator / Operations Coordinator at The Borough Lagos

Job Summary

• Our company is seeking an experienced administrator or operations coordinator to join our team. In this role, you will be responsible for coordinating the day-to-day operational activities of our company, ensuring that all tasks are completed efficiently and effectively. 
• The ideal candidate will have excellent organizational skills, strong attention to detail, and be able to work independently.
• Previous experience in an administrative or operations role is a must.
• If you are a motivated individual with a passion for efficiency and are looking to join a dynamic team, we encourage you to apply.

Key responsibilities 

• Supporting the management team with administrative duties.
• Assist in interviewing and hiring new employees.
• Complete all staff documentation.
• Create employee employment letters.
• Follow up with customer service representatives to ensure the staff receives their birthday incentive.
• Make sure every Cway bottle is refilled with water and delivered to each store on a daily or weekly basis.
• Ensure we have enough water for the stores every weekend.
• Create a monthly training schedule for new employees.
• Ensure that all employees sign the company documentation before they resume at the store.
• Send new staff details (name, designation, date of resumption, account details, and salary) to the accountant, copying the head of operations and special project accountant.
• Post daily clock-in reports on the company’s group chat.
• Send the clock-in report to the accounting department on the 25th of each month.
• Visit the Maestro’s unit on Mondays for store inventory.
• Send an updated inventory report with an order requisition for the week to the Special Accountant, copying the Head of Operations.
• Send the new staff details (Name, designation, date of resumption, and birth date) to the Head of Operations at the end of the month.
• Assist in creating gelato, baked goods, and other tags needed for the stores.
• Complete all extra tasks given by the Head of Operations and CEO.
• Assisting with HR tasks such as onboarding and offboarding employees.

Skills and Qualifications

• Proven experience as an administrator, office assistant or relevant role.
• Outstanding communication and interpersonal abilities.
• Excellent organizational and leadership skills.
• Familiarity with office management procedures and basic accounting principles.
• Excellent knowledge of MS Office and office management software (ERP etc.)
• Familiarity with applicant tracking database systems.
• Qualifications in secretarial studies will be an advantage.
• High school diploma; BSc/BA in office administration or relevant field is preferred.
• Excellent interpersonal skills to build strong relationships with colleagues.
• Able to give and receive feedback and constructive criticism from a variety of channels.