Administrator at Care Cuddle

About Us

We are a leading provider of health and social care solutions with over 20 years of experience in the sector.

Your role

You will initially join the team at an Administrator level, focusing on essential administrative tasks that support the daily operations of our clients. As you gain experience and understanding of the health and social care landscape in the UK, your role will evolve to become more consultative. Our structured progression path includes four levels: Administrator, Senior Administrator, Compliance Consultant, and Senior Compliance Consultant.

The standard working hours are from 9 AM to 6 PM, five days per week. Due to the dynamic nature of the care industry, consultants may be required to work any five days between Monday and Sunday, depending on operational needs and client requirements. This flexibility ensures we can provide the best possible service at all times.

Typical Responsibilities

• Reviewing and updating care plans.
• Scheduling staff shifts and monitoring their attendance and punctuality.
• Reviewing visit notes and medication records.
• Assisting in the creation and management of incident reports.
• Carrying out staff supervision.
• Helping to compile records and reports necessary for maintaining care quality and compliance.
• Providing ad-hoc administrative support to ensure smooth day-to-day business operations.

Requirements

• Proven experience in the health and social care sector, preferably in a consultancy role (preferred).
• Strong analytical and problem-solving skills to assess complex care challenges and develop effective solutions (essential).
• Strong communication skills are essential. Candidates should be proficient in both written and verbal communication.
• Ability to work independently and collaboratively in a fast-paced environment (essential).
• Flexibility to adapt to changing priorities and client needs (essential).
• Proficiency in using Windows, Microsoft Excel, and PowerPoint (essential).
• Candidates must possess a laptop with adequate performance capabilities to handle multiple software applications and tasks efficiently (essential).
• Applicants should have access to a reliable power supply, ensuring minimal disruptions during work hours (essential).
• A stable and reliable internet connection is required, capable of supporting video conferencing and seamless data transfer (essential).

We want to ensure all applicants have a fair and equal chance, so we’re using a TestGorilla assessment. This assessment takes 30-40 minutes to complete and minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview.