Administrative Manager at Creatrix Empire

Responsibilities

• Assist in implementing strategic human resource policies that enable the Company to effectively fulfil its mandate by recruiting the right type of staff, and deploying and developing them effectively.
• Administer the letters of appointments and other personnel documents in relation to staff appointment.
• Ensure and update the accurate job descriptions for all positions within the Company.
• Shall assist in the planning and ensuring systematic induction for all new employees of the designations.
• Track the attendance of all staff daily in line with Company requirements and standards.
• Track annual leave database, eligibility, availed and closing balances of annual leaves for all staff.
• Draft and prepare monthly payroll for all staff and presents same to the CEO for approval.
• Assist in coordinating training activities for staff in line with human resource development strategy.
• Implement and evaluate training programmes for staff development.
• Maintain and coordinate employee motivation and recognition programmes.
• Provide guidance to staff on career development.
• Develop and implement staff retention processes to minimize attrition rates.
• Prepare employee termination notices and related documentation and conducts exit interviews with the Operations Manager to determine reasons behind resignation.
• Maintain all staff records, files, registers and databases, as well as HR forms.
• Manage internal and external enquiries, respond to information requests and maintain information flows with business areas.
• Administer employee allowances and reimbursements.
• Maintain effective relationships with internal and external stakeholders.
• Perform administrative tasks associated with meetings including minute taking, record keeping of attendance and dissemination of minutes.
• Invoice customers on a timely basis and capture debtor payment.
• Reconcile all bank accounts on a daily basis.
• Ensure the prompt and accurate processing of income and expenditure transactions.
• Ensure that the purchases and payments, and credit control systems are kept under regular review, and recommend and implement improvements.
• Ensure that the organization’s income is promptly collected, accounted for and secured.

Required Qualifications

• B.Sc in Business Management, Administration or Human Services
• At least two-years experience in an office management, finance and administration role.
• Other Selection Criteria (skills, knowledge and experience):
• Working mastery of computer programs including Microsoft Word, Power Point and Excel, and familiarity with client management systems.
• Understanding of the challenges, importance and issues of working within administration.
• Demonstrated time management and organization skills including ability to multi-task; prioritize, and a willingness to keep up to date on all relevant technology changes undertaking training as required by the position.
• Natural problem-solver; willing to initiate and lead in unpredictable circumstances.
• Ability to evaluate, analyze and take critical decisions.
• Keen attention to detail and the ability to organize complex information neatly and accurately.
• Highly motivated with an ability to solve practical problems and follow written, verbal or other instructions.
• Demonstrated ability to prioritize and meet deadlines.
• Tactful and discreet at all times.